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Commonly Asked Questions

General Questions

Get a full week to assess our SaaS solution and decide if it’s right for you – we offer a free 7-day trial period with all our plans. This is the perfect opportunity to explore all the features and advantages our products offer before signup for a subscription.

Absolutely! We offer flexible billing cycles to suit your needs. Choose between monthly or yearly plans based on your preference. This gives you the freedom to select the payment cycle that works best for your budget and business requirements.

We accept card payments powered by Stripe for all our subscription plans. You can choose our monthly or yearly plan and do payments on a monthly basis. This ensures a hassle-free and smooth payment experience with flexibility and affordability in mind.

If you decide to cancel your plan, don’t worry – you’ll retain access to all premium features until your billing cycle ends. Once that cycle ends, your account will automatically lose access. To continue using our services you will have to renew the plan.

We operate on a manual renewal basis, allowing you full control over your subscription. You will need to manually renew your plan each month. Please note that if your subscription ends, you will no longer be able to use the services until you renew it.

Billing begins from the date of subscription, and we will send you an email invoice. This allows you to start using our service immediately after the payment is completed and enables you to use our service until the same date next month.

As part of our sign-up process, we do ask for your billing address. This information is essential for verification and safety reasons, allowing us to confirm your identity and protect against fraud or unauthorized access.

At Privio, we pride ourselves on offering value-based pricing in the market. Our pricing plans are flexible and can be customized to meet your exact business needs. Explore our pricing plans One Pricing, HR Pricing, Tracker Pricing, Edge Pricing, and Center Pricing for more info.

If you need more than our standard offering, our enterprise pricing plan allows you to customize our software to fit your business’s precise needs. Our team works closely with you to understand your requirements and create an adaptable solution that meets them. Visit and submit your details to get a Quote.

Upgrading your subscription requires canceling your current plan, and then your new plan will begin. If you choose to downgrade, you will need to cancel your current plan, limiting you to using the service further.

For access to specific features or modules, our Enterprise pricing plan allows for customization. The associated costs for these desired features or modules will vary based on the customization requirements. Get in touch with us to get your own dedicated pricing plan Get Quote.

The number of users or accounts allowed to access the software will depend on the payment plan subscribed for. We offer various plans with an option to enable or disable software access for each user to support your business’s requirements.

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Privio One Questions

Privio One is a bundled suite of 4 core software applications for operational management that is designed to help businesses run their operations smoothly and efficiently.

Privio One includes Privio HR, Privio Tracker, Privio Edge, and Privio Center, covering various aspects of business operations.

Privio One streamline and optimizes business operations, improving efficiency, cross-data integration, productivity, and collaboration, and providing data-driven insights for better decision-making.

Privio One is only available as a bundled suite, ensuring seamless workflow and optimal functionality of all the included software applications. However, you also have the option to purchase software separately, check out HR Pricing Plans, Tracker Pricing Plans, Edge Pricing Plans, and Center Pricing Plans.

Yes, Privio One is a cloud-based product that is compatible with all operating systems, allowing access from any browser of your choice.

Privio One has a user-friendly setup process with clear instructions, guiding you through the setup to quickly get your business up and running.

Yes, Privio One provides extensive training resources like tutorials and demos and offers responsive customer support to assist you when needed. Request a demo now.

Privio One offers dedicated customer support through multiple channels, including email, phone, and chat, to address any queries or issues you may have.

Privio One employs robust security measures, including data encryption, access controls, and regular backups, to ensure the safety and integrity of your data.

Yes, Privio One supports multi-user access, allowing team members to collaborate and work together on various tasks and projects within the suite.

Privio One follows a subscription-based pricing model, offering pricing to suit your monthly, quarterly, and yearly plans for different business sizes and budget requirements. Check out Privio One pricing plans.

Absolutely! Privio One provides customization options at a price, with our Enterprise pricing plan, allowing you to adapt and tailor the suite to meet the specific requirements of your business. Get a quote now!

Yes, Privio One includes powerful reporting and analytics features, enabling you to gain valuable insights from your data to make informed decisions.

Yes, Privio One offers a trial version and demo, allowing you to explore the features and capabilities of the suite before making a purchase decision. Request a demo now or Sign up for a 7-day trial.

Privio Tracker Questions

Privio Tracker is a comprehensive time-tracking system with features like incident reporting, GPS tracking, and leave management. It helps businesses accurately track and manage employee working hours.

Privio Tracker enables employees to easily clock in and out using the Web Clock feature on the web software or mobile app, ensuring accurate attendance tracking.

Yes, Privio Tracker is designed to track remote employees as well. It provides GPS tracking functionality to monitor the location and activities of employees working from different work departments.

Privio Tracker includes an incident reporting feature that allows employees to report any workplace incidents or accidents, ensuring proper documentation and timely resolution.

Absolutely! Privio Tracker offers a leave management feature that allows employees to request and manage their leaves while providing managers with an overview of leave schedules and balances.

Privio Tracker ensures the security and privacy of GPS tracking data. Employee location information is encrypted and accessible only to authorized individuals for monitoring and reporting purposes.

Yes, Privio Tracker provides robust reporting capabilities, offering detailed insights into employee attendance, leave records, GPS tracking data, and incident reports.

Yes, Privio Tracker offers customization options to adapt to your business needs. With Privio Trackers Enterprise pricing plan you can configure settings, fields, and permissions to align the system with your organization’s requirements Get a quote.

Yes, Privio provides dedicated customer support to assist you with any queries or issues related to Privio Tracker.

Privio Tracker offers comprehensive timesheet management, allowing employees to track their working hours and enabling managers to review, approve, and generate timesheets for payroll and tracking purposes.

Absolutely! Privio Tracker provides robust scheduling capabilities, enabling managers to create, assign, and manage employee schedules efficiently, ensuring optimal resource allocation and workforce management.

Privio HR Questions

Privio HR is a comprehensive HR software designed to streamline various HR functions. It helps your business improve efficiency, digitize manual HR tasks, enhance employee engagement, and provide valuable insights for informed decision-making.

Privio HR covers many HR functions, including Interviews, Shortlisting, Employee Onboarding, Performance Management, Job Portal, Client, Candidate database, and more. Check out Privio HR.

Yes, Privio HR is designed to cater to the needs of both small and medium businesses, providing scalable solutions that can adapt to the size and requirements of your organization.

Yes, Privio HR offers seamless integration capabilities with various third-party systems, such as digital signatures, calendars, and other HR-related applications.

Yes, Privio HR provides dedicated customer support to assist users with any queries, or technical issues they may have. Our support team is readily available to help you maximize the benefits of Privio HR.

Yes, Privio HR simplifies employee onboarding by providing tools for documentation, task assignments, and tracking progress. It streamlines the process, ensuring a smooth and efficient onboarding experience for new employees.

Privio HR streamlines the interview process by providing features to schedule interviews, track upcoming interviews, send invitations, and more. It simplifies the entire process, ensuring efficient coordination and communication between interviewers and candidates.

Yes, Privio HR includes a job portal feature. With this feature, you can easily post job openings, receive and review applications, and collaborate with your hiring team to evaluate candidates, streamlining your recruitment process.

Absolutely, Privio HR’s Job Board feature is customizable to fit your specific HR processes. The Job Board feature allows you to customize and enable/disable forms based on your company’s requirements. Additionally, Privio offers an Enterprise pricing plan for full software customization. You can request a quote for the Enterprise plan using this link Get a quote.

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Privio Edge Questions

Privio Edge is a powerful CRM tool designed to streamline customer relationship management and improve business operations.

Privio Edge helps businesses by centralizing customer data, automating sales processes, enhancing customer communication, and providing valuable insights for informed decision-making.

Yes, Privio Edge is designed to cater to the needs of both small and medium businesses, offering scalable features and flexibility to accommodate varying business sizes.

Absolutely! Privio Edge is specifically designed to enhance customer relationship management and streamline lead-tracking processes, empowering businesses to nurture relationships and drive sales growth.

Privio Edge provides robust lead management capabilities, allowing you to track and manage leads, assign them to team members, and track their progress through the sales pipeline.

With Privio Edge, you can easily manage and organize your contacts in one central database. It enables you to save contact information, track interactions, and maintain a comprehensive view of your business relationships.

Yes, Privio Edge offers powerful client management features. You can store and manage client information, track interactions, and gain insights into client preferences and history to enhance customer relationships.

Absolutely! Privio Edge includes an expense tracking feature that allows you to log and monitor business expenses, assign expenses to clients or projects, and generate detailed expense reports.

Privio Center Questions

Privio Center is a project management tool designed to streamline project planning, collaboration, and task management for teams of all sizes.

Yes, Privio Center allows you to create and manage multiple projects simultaneously, providing an organized workspace for each project.

Absolutely! With Privio Center, you can track task progress, set deadlines, assign responsibilities, and visualize project timelines for effective monitoring.

Privio Center offers seamless collaboration features, allowing team members to communicate, share updates, and collaborate on tasks and project files in real time.

Privio Center is designed to facilitate remote team collaboration, enabling team members to work together regardless of location.

Getting started is easy! Simply sign up for a Privio Center account, explore the intuitive interface, and start managing your projects efficiently.

Privio Center offers a centralized document management system, enabling you to store, organize, and share project-related files securely within the platform.

Privio Center includes messaging and collaboration features, allowing team members to communicate, share updates, and collaborate on project tasks and documents.

Yes, Privio Center includes a leave management module, enabling you to track and manage employee leaves, approve or decline requests, and maintain accurate records.

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